Explore & discover

Helpful Links

Traveling Overseas

Highlighted
Contributor

Traveling Overseas

I'll be traveling to the UK and Italy.  What can I expect if i do nothing in terms of service while overseas and what do I need to do to ensure I don't have an unexpected amount due when i return? 

 

Will my data plan work the same?

How are my texted handled?

What about phone calls?

 

Thanks,

 

7,344 Views
Message 1 of 4
ACE - Expert
Solution
Accepted by (Former Employee)
Accepted by ms_unicorn
‎08-04-2016 7:20 AM

Re: Traveling Overseas

Your regular plan does not cover you outside of the US. You will pay international roaming rates for calls, texts and data. You should consider getting an international Passport plan. International rates with or without a plan are here: https://www.att.com/shop/wireless/international/roaming.html?tab=1

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 2 of 4
Professor
Solution
Accepted by (Former Employee)
Accepted by ms_unicorn
‎08-04-2016 7:18 AM

Re: Traveling Overseas

You are definitely under some misconceptions. Once you leave the ATT network, you can get hit with some extremely high rates. If you want to avoid that completely, put your phone in airplane mode and turn on wifi. Only use free wifi hotspots while overseas.



"Customers helping customers; not always successfully"
Tags (1)
Message 3 of 4
Teacher

Re: Traveling Overseas

@tinojr as others before me have pointed out, using your AT&T sim card for roaming outside of the USA can be quite expensive. One alternative is to use a local sim card (of UK or Italy where you are traveling) but that will need your device to be unlocked. AT&T will not unlock your device unless the device is out of contract or all installments are paid off - even if you need the device for a short period of time. This is very much unlike some of its other competitors like Verizon or T-Mobile who will gladly unlock their device for internation travel.

Message 4 of 4
Share this topic
Share this topic
Announcements

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support