04-01-2014 10:34 PM
Over the past few months AT&T's LTE speeds have been gradually slowing down to the point of insanity, especially when I have full bars 24/7! I live in Fargo, ND and notice this issue only in my local area. When I travel to Omaha, NE or Minneapolis, MN or Saint Cloud, MN or Sacramento, CA I have no issues with slow data speeds. In Fargo, ND I average 1mbps down on a good day.
I heard Verizon is experiencing the same issues out here because their towers are over-congested which makes me wonder if AT&T is experiencing the same woes. I've had my phone swapped out, multiple factory resets, SIM cards replaced, multiple tickets with tech support opened up with no help. And not to mention I'm experiencing these issues with all 3 lines of service. Is anyone else experiencing slow data speeds and the ridiculous run around with tech support?????
04-03-2014 2:01 PM
Have you tried AT&T's Mark the Spot app? You can report wireless or data issues via the app. They actually log these reports and act on it. Fixed my wireless coverage inside my hosue. Good luck!
04-03-2014 2:39 PM
Yes. That was one of the first steps I took to address this issue. After submitting countless submissions yielding no results, I submitted tickets with customer care and escalated the issue.
04-20-2014 3:27 PM
05-03-2014 10:58 AM
09-17-2014 11:53 PM - edited 09-18-2014 12:02 AM
Im getting the same exact issue. i have been with at&t awhile now and my speeds have always been pretty good up until a couple months ago, i might switch over to verizon with the rest of my family if this continues.
here is a speed test i just did tonight, you can see my full bars of LTE in the corner too...