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Dhamit's profile

Contributor

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1 Message

Saturday, February 4th, 2017 9:17 PM

Service

I do not have cell phone service in zip code 32073. Anybody else having issues?

Community Support

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231.4K Messages

7 years ago

Hello there @Dhamit!

 

I regret to hear you are encountering issues with your coverage. I’m glad you brought this to our attention. I am more than happy to assist you!

 

The first thing I would suggest is download our Mark the spot app. This app is very important since it allows you to provide direct feedback to our network engineers in real time. This way they know which areas need work. With the link provided you can download the app to iPhone, iPad, Android, Windows phones, and Blackberry. Thank you for submitting this information, it really helps us provide you with the best service.

 

A good resource to check out is our coverage map. You can check by zip code, country, or landmark. This will show you which type of coverage is available in your area.

 

To resolve the issue, please visit our AT&T Troubleshoot & Resolve tool. This is an awesome resource, and is like having a tech support agent available 24 hours 7 days a week. All you need to do is select your phone by manufacturer and model, then scroll down and choose the issue. I am super excited about this tool and all the benefits it provides.

 

If the issue persists, please feel free to reach out again. We are always happy to help!

 

Cesar, AT&T Community Specialist

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