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BZEGRL's profile

Teacher

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13 Messages

Friday, March 2nd, 2018 10:15 AM

Service in Houston Tx

For the past months, the signal strength on my iphone 8+ has bern one or two bars.  Whats going on?  

Community Support

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231.4K Messages

6 years ago

Hello @BZEGRL,


Thank you for reaching out to us on the Community Forums!  I understand the importance of having reliable, stable service in order to stay in contact with friends and family.  I would be more than happy to provide some options.


Our Troubleshoot & Resolve Tool is a great resource which will resolve network, device, and provisioning issues.  Once you log in, you will receive a personalized experience unique to your account and devices.


Another great way to re-connect your iPhone to the network is to go to Settings > General > Reset > Reset Network Settings.  This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.


I hope the information which I provided was of use.   I hope you have a great day!


Aaron, AT&T Community Specialist

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