Helpful Links

Schedule for discontinuing 2G / Edge Service in SF Bay Area

Tutor

Schedule for discontinuing 2G / Edge Service in SF Bay Area

Received a notice that AT&T will be discontinuing 2G service on May 15, 2014 (notice not from AT&T). While I understand that this is done on a tower by tower basis and may be a date when the first switch over to 3G/LTE is done somewhere in the country, I am trying to find out exact dates for when this is going to happen in my area as some of our business equiptment depends on 2G/Edge to communicate.

 

I don't know if anyone from AT&T monitors this, or if someone knows who I can contact to get this information.

 

I called Customer support and they said that all they can see is that there are no tickets open to do such work in the towers in our area, but then they would not necessarily make that information known to customer support anyway. 

 

TIA.

Tags (3)
870 Views
Message 1 of 2
Highlighted
Former Employee

Re: Schedule for discontinuing 2G / Edge Service in SF Bay Area

Hello, golferx!

 

Thanks for posting. I can't guarantee that we'll have the exact information you're looking for specific to your area, but we're certainly happy to help as much as we can; please click here to send us a private message.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana

Message 2 of 2
Share this topic
Announcements

Find out how to track your iPhone's delivery!

Have questions about International Plans? Get the answers on Wed. 10/25 at Hello World: International Plans, from 1-4pm ET / 10am-1pm PT!

Let us help you upgrade and activate your device!

Additional Support