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johnvaratos's profile

Tutor

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6 Messages

Wednesday, April 19th, 2017 12:48 AM

Roaming in Mexico

When I travel to Mexico, my phone automatically connects to Movistar, the worst carrier in the world. Why does that happen if ATT is available at that country? You won't pay anything, but also the service will be very poor. Incredible because ATT has a great service in that country for local subscribers, not roamers.

Community Support

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231.2K Messages

7 years ago

Hello @johnvaratos,

 

Thank you for reaching out to us on the Community Forums! Roaming is a very important feature and we are always looking for ways to improve.

 

We do partner with several carriers internationally in order to provide as much coverage as possible. I did find a great resource here which will inform you of the carriers we partner with in Mexico. This page also includes coverage maps, available services, technology, and frequency they provide.

 

I hope this information helps you. Please let me know if you have any additional questions or concerns. We are eager to assist you!

 

Jonathan, AT&T Community Specialist

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