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Report wireless service outage


Report wireless service outage

How do I report a setvice outage? We had a big storm and were without power for 2 days and are sti without cell service.

The support pages only provide a phone number...and I cannot call to report an outage without cell service.
Message 1 of 3
Community Manager

Re: Report wireless service outage


Hello @Earth_mother 


I'm sorry for the late reply. I hope your service issue has been resolved, but if you still need help with anything, you can send us a private message by clicking here. You can also always reach out to AT&T on Twitter @ATTCustomerCare.




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Message 2 of 3

Re: Report wireless service outage

My mother Maria **she is 87 year old and I handle all her affairs. Her phone number is ** is not working   along with her internet. When will this be resolved?





[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]


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