Contributor
•
1 Message
Poor mobile service in Brambleton, VA
I want to report a major wireless problem in Brambleton, VA. I understand that Thousands of residents are experiencing severe issues with coverage, many so bad that they are being forced to change providers. I just read on a neighborhood Facebook page that this has been reported to AT&T by many residents, but no resolution ETA has been provided. Please get this resolved soon. Entire areas of our community, a community that is inhabited largely by IT, telecom and government employees, are complete AT&T dead zones, including major d
roadways, shopping areas, residential neighborhoods and school zones.
Accepted Solution
Official Solution
ATTHelp
Community Support
•
230.7K Messages
6 years ago
Greetings @Tribetime,
This is Jason, from the Community and Forums Team. Thank you for reaching out to the community! I would be happy to share some information on this subject.
Please follow this link which provides detailed information into your inquiry. You will also find a link there to identify low signal areas under the "Mark the spot" tab.
I appreciate your time!
Jason, AT&T Community Specialist
0
0
Hokie99
Contributor
•
2 Messages
6 years ago
Same issue for me in Brambleton also. If I switch to 4G it seems to work but slowly. LTE seems to work on the west side of Olympia closer to the tower in Willowsford right across Evergreen mills. The last time I called they said the tower had a yellow status with no eta on when it will be resolved.
0
0
Brambletonharp
Contributor
•
1 Message
5 years ago
Hi Jason,
This issue is not solved unfortunately. I have implemented WiFi calling and my calls continue to drop or have poor quality. Can you please update us on when a new cell tower will cover Brambleton? I live near the Harris Teeter and the coverage is very poor.
Thank you,
Monique
0
0
Hokie99
Contributor
•
2 Messages
5 years ago
0
0