Check for service outages
MadCamperAlso's profile

Contributor

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1 Message

Friday, July 7th, 2017 4:33 PM

Phone Service

Been with ATT over 15 years, instead of getting better with technology it has gotten worse. Can anyone explain why cell phone service is getting worse and less coverage?

Community Support

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230.7K Messages

7 years ago

Hello @MadCamperAlso,

 

I understand how concerning it is to see a decline in signal strength.  I will be more than happy to help!

 

I advise visiting our Troubleshoot and Resolve Tool. This great resource can help pinpoint what is causing the issue and give steps on how to resolve it. After selecting your phone’s make and model, please go to Network/Service issues > Phone Call.

 

I will also like to check the towers in your area, I will be sending you a private message to gather information.  Please keep an eye out for my message!

 

Thank you for reaching out to the Community Forums! Have a wonderful day!

 

Katie, AT&T Community Specialist

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