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Ultramobilebroadbandzelot's profile

Tutor

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3 Messages

Friday, February 20th, 2015 11:38 PM

Peach Springs AZ coverage

Well, i see that there was a post from 2009 on here about coverage in Peach Springs AZ. Heres an update, its 2015 and there is still no coverage from AT&T here. Very disappointing the fact sprint and verizon offer coverage here. but att and tmobile dont. I refuse to sign with Verizon and never want to go back. Comon American Telephone & Telegraph. Service Plz. 😄

ACE - Sage

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117.1K Messages

9 years ago

It's 6 of one, half dozen of another....
We are in the middle of "cell wars", prices are dropping, promotions are flying and for the first time ever, Verizon is not the most expensive cell carrier. They have all gone crazy, customer service reps are poorly trained. Store associates are pushy and on commission.

I wouldn't dream of asking anyone to compromise their principals, just for decent cell service.

Community Support

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15.2K Messages

9 years ago

Hi @Ultramobilebroadbandzelot

 

I’m sorry to hear you’re experiencing limited service in the Peach Springs area. While we would be unable to state if there are any current plans for this area, I would recommend using our AT&T Mark The Spot app to capture the location of areas where there is little or no service. This information is then used to plan future network improvements. We realize you won't be able to report network issues from the app without wireless service but you can mark a place on the map and report the issue when service has been restored or you can use Wi-Fi. Visit the app store for your device manufacturer and download the AT&T Mark the Spot app.

 

Mark the Spot is free for AT&T customers to download:

 

For more information on using the app please see here.

 

I hope this helps!

Charise

Tutor

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4 Messages

9 years ago

About time someone posts about the horrendous coverage not just in Peach Springs but throughout Northern Arizona. I have family I visit every once in a while near the Grand Canyon Caverns and there is absolutely no coverage Whatsoever out there. Thank Goodness I dont have to live out there because again there is no service out there. Again samething when we went and visited the skywalk by the Grand Canyon. No service.

Contributor

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2 Messages

9 years ago

Well I have to work out there, and it is a no bueno without service. Att keeps giving me the run around about what to do. I am sad, mad, and fustrated.

Contributor

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4 Messages

3 years ago

2021 and still no coverage.  Looking at a home just south of the Grand Canyon Caverns and the map shows 4G LTE.  You can get 1 bar for a few seconds at a time but it's not usable. Nothing on Route 66 basically from Kingman to Seligman.  AT&T's coverage map is a lie for this area of AZ.

Community Support

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231.4K Messages

3 years ago

Good evening @JimBo15,

 

Thank you for reaching out to us. 

 

We can understand your frustration and would like to apologize for the inconvenience that coverage in your area may not be producing a strong signal. Please be advised signal may experience patchiness in mountainous or cavernous terrains. We thank you kindly for providing this information, and have notated feedback regarding your experience.

We advise to use WiFi-calling when available if you encounter an area with weaker signal. 

 

To turn on Wi-Fi Calling:

 

Tap Settings > Cellular ( Apple devices) or Connection (Android devices) > Turn on Wi-Fi Calling > Review important info and confirm your emergency 911 address

 

If you have any future questions or concerns, please feel free to reach back out. 

 

Thank you for being a part of our AT&T Community.

 

- Amber AT&T Community Specialist

 

 

 

Contributor

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4 Messages

3 years ago

AT&T Help should look at a map prior to posting suggestions.

Wifi, LOL maybe Starlink someday, but wifi lol.

Please add a tower or 2.

ATT should also update their coverage map to show no service north of I40 in Yavapai.  Route 66 = No ATT unlike the coverage map shows some.

I can see a tower along I-40 but it's over ten miles away so obviously the coverage map is overstated. 35.44690378080485, -113.2430305138349 shows service but it's 1 bar or none. Can't call or text, google maps might load after a very very long wait and don't move.  Very disappointed after being a customer since 1998.

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