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Overseas with no signal


Overseas with no signal

Hi, am in Tokyo. No signal, on a prepaid plan. Would like to switch my plan to the passport plan, am staying in Japan for a while. From what I understand, this plan offers 1 GB of data per month, and calls can be made at an expensive rate per minute. Is this statement correct? Can a representative contact me through my official email to help me with switching plans? Thank you very much. Best regards.

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ACE - Expert
Accepted by ACE - Sage (ACE - Sage)
Accepted by lizdance40
‎08-07-2019 5:33 PM

Re: Overseas with no signal

Sorry, not possible. Passport plans are for postpaid service only, not prepaid. Prepaid service does not roam internationally except Canada and Mexico and before you ask, no it is not possible to switch to postpaid from Japan. You must do that in the US at an ATT store.

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