Contributor
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1 Message
Not able to update
I have a netgear arlo base system hooked to my att router through an ethernet cable, it shows that im connected to wifi but when i try to update the firmware on the base of the netgear it wont update the green light on the router just flashes real quick! Any ideas on how to update this? Ive reset the router and the base station many times!
ATTHelp
Community Support
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231.3K Messages
6 years ago
Hi @Bstrode0209,
Thank you for your question. I know how important it is to update your device. I would love to provide the information.
To see where the issue is stemming from please use our Troubleshoot & Resolve Tool.
Once, there please choose your device make and model ensuring you are logged in your online account is awesome for a more personalize experience.
If this is not of assistance, our Device Support Tool will provide step by step on how to update and troubleshooting options as well.
Please let us know how it goes!
Linda, AT&T Community Specialist
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