For the mom who gives us everything - Mother's Day gifts that connects us.
Check for service outages
Maki2015's profile

Contributor

 • 

1 Message

Tuesday, July 7th, 2015 9:49 AM

No service in Europe

I am in Germany and it says no service

ACE - Sage

 • 

117.2K Messages

9 years ago

More information would help.
Did you sign up for passport? Turn on roaming?
GoPhone does not have service in Europe

ACE - Expert

 • 

64.7K Messages

9 years ago

Do you have international roaming enabled on your line? You won't get service without it.

Contributor

 • 

1 Message

7 years ago

Hello, how can I enable it online? I am already abroad. Thank you!

ACE - Expert

 • 

64.7K Messages

7 years ago

@ernekjan If you have prepaid service, you can't. Prepaid does not work in Europe. If you have postpaid service and you are able to access your account through the MyATT app, add the "international pay per use" feature to your line.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.