GoPhone has no connection abroad

Contributor

GoPhone has no connection abroad

Hi all,

I've moved from the US to Europe and changed my post-pay to a pre-pay (GoPhone) contract. Now I'm in Europe (Switzerland), but my phone won't connect to any of the carriers, so I can't make/receive any calls...

How can this be fixed? I need to be available on my US number!!

 

Thank you for your help!

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Community Manager

Re: GoPhone has no connection abroad

 

Hello @Switzerlander 

 

Unfortunately this is not something that can be fixed. Go Phone's only support roaming in Canada and Mexico, there is no way to make a Go Phone work anywhere else.

 

I apologize for any inconvenience. You might be able to use an online phone service (like Google Voice for example) for your needs in Switzerland.

 

Thanks,

Dmitriy


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