Emergency calls only

Tutor

Emergency calls only

Please HELP! I'm disabled, home alone except my dogs, and don't have a home phone. I also have surgery scheduled for Friday and it's necessary for me to make several calls in the next couple of days, this is scary. I just tried to make a call to my grandson who is supposed to be with me after surgery, and got the "emergency calls only" message on my phone. I then tried to call customer care with the same result. My bill is paid....what is going on, and how do I fix it?

Message 1 of 4 (5,468 Views)
Tutor
Solution
Accepted by wilcre (Expert)
‎09-30-2015 1:39 AM

Re: Emergency calls only

never mind, after I posted it occurred to me to try turning my phone off and back on.....that did the trick. I'm able to use it again, thank GOD.

Message 2 of 4 (5,453 Views)
Contributor

Re: Emergency calls only

I am in Georgi and I keep getting the Emergency call only. My bill is paid. Turn the phone off and on, also took battery out. Any suggestions. Anyone in the snellville area with the same problem?

Message 3 of 4 (655 Views)
ACE - Professor

Re: Emergency calls only

Call customer service from another phone. You could send a message to @ATTMobilityCare, but it could be days before you hear back from them.



"Customers helping customers; not always successfully"
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 4 (626 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.