Ask a question
Search in Wireless Forums

Questions about your Smartphone data usage? Please join us here for a live “Ask an Expert” event on Wednesday, August 24th from 1-5 pm ET / 10am-2pm PT.

Wireless Forum

Reply
Posted Jun 9, 2009
6:45:30 AM
Does AT&T have the *228 option to update your coverage like some other companies do?
Edited by ATTDmitriyCM on Jan 8, 2015 at 1:49:22 PM

I know that Verizon has this & one other company does.  Do we have the option?  I don't know what exatly its called, but it gives my parents better coverage. Thanks

 

[Subject edited for better exposure]

I know that Verizon has this & one other company does.  Do we have the option?  I don't know what exatly its called, but it gives my parents better coverage. Thanks

 

[Subject edited for better exposure]

0
(0)
  • Rate this reply
View profile
Solved
Jun 9, 2009 8:39:33 AM
0
(0)
ACE - Expert
Edited by ATTDmitriyCM on Jan 8, 2015 at 1:42:59 PM

It's PRL update on VZW — updates the roaming list. AT&T may periodically push some updates out automatically, but generally speaking it's not required on GSM. You can however call AT&T CS and request that update is pushed to your phone.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Accepted Solution

Does AT&T have the *228 option to update your coverage like some other companies do?

[ Edited ]
28,287 views
3 replies
(0) Me too
(0) Me too
Reply
View all replies
(3)
0
(0)
  • Rate this reply
View profile
Solved
Jun 9, 2009 8:39:33 AM
0
(0)
ACE - Expert
Edited by ATTDmitriyCM on Jan 8, 2015 at 1:42:59 PM

It's PRL update on VZW — updates the roaming list. AT&T may periodically push some updates out automatically, but generally speaking it's not required on GSM. You can however call AT&T CS and request that update is pushed to your phone.

It's PRL update on VZW — updates the roaming list. AT&T may periodically push some updates out automatically, but generally speaking it's not required on GSM. You can however call AT&T CS and request that update is pushed to your phone.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Does att have the *228 option to update your coverage like other companies do?

[ Edited ]
2 of 4 (28,281 Views)
Solution
0
(0)
  • Rate this reply
View profile
Jun 9, 2009 12:38:19 PM
0
(0)
Tutor
Thanks for your help.  I called customer service and there are not any updates for my location.  I am on vacation for 2 weeks, so I guess I will just deal with it.
Thanks for your help.  I called customer service and there are not any updates for my location.  I am on vacation for 2 weeks, so I guess I will just deal with it.

Re: Does att have the *228 option to update your coverage like other companies do?

3 of 4 (28,273 Views)
0
(0)
  • Rate this reply
View profile
Jun 9, 2009 1:50:14 PM
0
(0)
ACE - Expert

mom23tkids wrote:
Thanks for your help.  I called customer service and there are not any updates for my location.  I am on vacation for 2 weeks, so I guess I will just deal with it.

 

You're welcome!

 

Yes, unfortunately sometimes there are places where there's no native or partner coverage or it's very spotty — nothing can be done without actually improving the coverage first and that takes a while Smiley Sad


mom23tkids wrote:
Thanks for your help.  I called customer service and there are not any updates for my location.  I am on vacation for 2 weeks, so I guess I will just deal with it.

 

You're welcome!

 

Yes, unfortunately sometimes there are places where there's no native or partner coverage or it's very spotty — nothing can be done without actually improving the coverage first and that takes a while Smiley Sad

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Does att have the *228 option to update your coverage like other companies do?

4 of 4 (28,270 Views)
Share this post
Share this post