Does AT&T have the *228 option to update your coverage like some other companies do?

Does AT&T have the *228 option to update your coverage like some other companies do?

[ Edited ]

I know that Verizon has this & one other company does.  Do we have the option?  I don't know what exatly its called, but it gives my parents better coverage. Thanks

 

[Subject edited for better exposure]

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ACE - Expert
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Accepted by ATTDmitriyCM (Community Manager)
‎09-30-2015 1:39 AM

Re: Does att have the *228 option to update your coverage like other companies do?

[ Edited ]

It's PRL update on VZW — updates the roaming list. AT&T may periodically push some updates out automatically, but generally speaking it's not required on GSM. You can however call AT&T CS and request that update is pushed to your phone.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Re: Does att have the *228 option to update your coverage like other companies do?

Thanks for your help.  I called customer service and there are not any updates for my location.  I am on vacation for 2 weeks, so I guess I will just deal with it.
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ACE - Expert

Re: Does att have the *228 option to update your coverage like other companies do?


mom23tkids wrote:
Thanks for your help.  I called customer service and there are not any updates for my location.  I am on vacation for 2 weeks, so I guess I will just deal with it.

 

You're welcome!

 

Yes, unfortunately sometimes there are places where there's no native or partner coverage or it's very spotty — nothing can be done without actually improving the coverage first and that takes a while Smiley Sad

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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