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    Posted Jun 9, 2009
    6:45:30 AM
    Does AT&T have the *228 option to update your coverage like some other companies do?
    Edited by ATTDmitriyCM on Jan 8, 2015 at 1:49:22 PM

    I know that Verizon has this & one other company does.  Do we have the option?  I don't know what exatly its called, but it gives my parents better coverage. Thanks

     

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    Jun 9, 2009 8:39:33 AM
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    Edited by ATTDmitriyCM on Jan 8, 2015 at 1:42:59 PM

    It's PRL update on VZW — updates the roaming list. AT&T may periodically push some updates out automatically, but generally speaking it's not required on GSM. You can however call AT&T CS and request that update is pushed to your phone.

    *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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    Does AT&T have the *228 option to update your coverage like some other companies do?

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    Jun 9, 2009 8:39:33 AM
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    Edited by ATTDmitriyCM on Jan 8, 2015 at 1:42:59 PM

    It's PRL update on VZW — updates the roaming list. AT&T may periodically push some updates out automatically, but generally speaking it's not required on GSM. You can however call AT&T CS and request that update is pushed to your phone.

    *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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    Jun 9, 2009 12:38:19 PM
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    Thanks for your help.  I called customer service and there are not any updates for my location.  I am on vacation for 2 weeks, so I guess I will just deal with it.

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    Jun 9, 2009 1:50:14 PM
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    mom23tkids wrote:
    Thanks for your help.  I called customer service and there are not any updates for my location.  I am on vacation for 2 weeks, so I guess I will just deal with it.

     

    You're welcome!

     

    Yes, unfortunately sometimes there are places where there's no native or partner coverage or it's very spotty — nothing can be done without actually improving the coverage first and that takes a while Smiley Sad

    *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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