Just got a weird issue with my note 9. When 5G symbol appears, I can use data, text message, but can NOT make and receive calls. (I know my Note 9 doesn't support 5G and I hate the way ATT force my phone to show 5G symbol)
Tried to search around forums and Internet but no luck. Anybody have same issue like this?
Allow us to lend a helping hand. Try resetting the network settings on your device. From the home screen, swipe down from the Notification bar then select the Settings icon > scroll to and select General management > Reset > Reset network settings > Reset > Reset.
If that does not help, try walking through some troubleshooting steps in our Troubleshoot and Resolve tool. Just select your device and the issue that you're experiencing. Thanks for reaching out to us.
Makaela, AT&T Community Specialist.
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