AT&T Troubleshoot & Resolve - A Tool For All Service!
Troubleshoot Your Service Woes
Your One Stop Shop For Your Troubleshooting Needs
Having trouble with your mobile device? Is your TV service acting up? Is your internet too slow or not working? Is that remote giving you trouble? Is the new Mobile Hot Spot not working? We Can Help With That.
Your time is valuable and having the support when you need it is key. With our online troubleshooting tools, you can troubleshoot on your terms without calling in. Check out options below.
Troubleshoot with the myATT
There is an app for that! Text myATT to 8758 to receive a link to download it. The app allows you to troubleshoot in the palm of your hand, quickly and easily. You can even setup a technician appointment.
Troubleshooting Using Your Computer
Need extra screen space? You can use your web browser on your PC or laptop, just click here!
Troubleshooting Using Your Remote
You can use your TV! Press the Menu button on the remote. Select Help then Troubleshoot and Resolve. U-verse Only
Check out the video below to learn more about the troubleshoot & resolve too.
ChrisZ, AT&T Community Specialist
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button. For additional support, please visit us at our AT&T services hub.