Explore & discover

Helpful Links

'AT&T Roam North America' for Mexico and Canada (maybe) is coming May 20th, 2016

Highlighted
ACE - Expert

'AT&T Roam North America' for Mexico and Canada (maybe) is coming May 20th, 2016

So the new feature is "AT&T Roam North America" (linked to AT&T News), it's for unlimited calls & texts and the data uses your data bucket.  

  • 15GB Mobile Share Value Plans and up gets this for Mexico. 
  • Unlimited Plan gets Mexico AND Canada
  • Business Plans only gets Mexico (see below for which plans). 

This plan starts on Friday, May 20, 2016.

 

Assuming the link above is correct, the press is totally going to be messing this up, because it's kind of confusing they way they wrote it. I've read it multiple times to make sure I'm not.

 

Looks like it's the Mexico Roaming Bonus or the retention Canada Roaming bonus but without a 1GB data restriction (phones or tablets). I wonder if they'll keep giving those out to other accounts? Basically they're giving the Mexico Roaming Bonus to any Mobile Share Value plan right now, right?

 

Be sure to check: It looks as if it might be automatic added for 15GB plans and up but Unlimited Plans needs to manually add it?  Make sure you check later.

 

Business: Looks like business plans only get Mexico but it also comes with business Mobile Select plans priced $20 per month or higher.

 

WARNING:  If talk, text or data usage in Mexico and/or Canada exceeds 50% for two consecutive billing cycles, AT&T may remove roaming feature. 

 

The linked article also has three URLs at the bottom (just before the footnotes), the two Mexico related addresses don't work (one errors and the other just redirects to the business page).

 

If anyone sees any mistakes or things I can clarify (without making it super complicated, like the linked story), let me know and I will update this post.

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
2,492 Views
Message 1 of 2
ACE - Expert

Re: 'AT&T Roam North America' for Canada and Mexico is coming May 20th, 2016

Oops, I see @Anonymous posted something similar to this already. (Sorry!)

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 2
Share this topic
Share this topic
Announcements

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support