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lifeisbeautiful's profile

Contributor

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3 Messages

Thursday, September 8th, 2016 2:51 PM

Switch from AT&T GoPhone device to a new Unlocked device using current GoPhone plan

Hello, I am having trouble finding information about my situation.

 

So here it is... I have an existing $30/month rate GoPhone plan. The phone I was using with this plan was an AT&T GoPhone device which I wasn't happy with in the first place, and it ended up broke, but I do not care about warranties or replacement plans due to the fact that ZTE wouldn't help me anyway.

Okay, now... I found a phone online that I think I am going to be much more satisfied with than my previous ZTE Maven. I have purchased a Motorola Moto G4 unlocked GSM smartphone and would like to use my current GoPhone plan and phone number on this new phone.

I already know this Motorola phone is compatible, I would just love to know how I can activate this new phone using my current GoPhone plan.


  • May I take the AT&T SIM card out of my old GoPhone device and put it in my new device?

OR


  • Do I have to purchase a  AT&T SIM card with the "Bring Your Own Phone" kit? If so, will I be able to keep my existing phone number?

OR do I have to go about it another way?

 

Thanks!!

 

Accepted Solution

Official Solution

ACE - Sage

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117K Messages

8 years ago

Yes.  Just swap the SIM cards.  You may need to program APN settings too

 

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ACE - Professor

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1.7K Messages

8 years ago

If your Sim card size fit into your new phone.

It will work.

But you will be better to go to an AT&T crop.store and get a new Sim card for free and update your new phone info.

Contributor

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3 Messages

8 years ago

Thanks you so much! I appreciate it.

Contributor

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2 Messages

5 years ago

I have a newer phone and want to switch over to it. Its an AT&T phone. I'm an existing AT&T (go-phone) prepaid customer. It has everything it needs, my old phone has a shattering façade (screen).

All i want to do is switch my AT&T phone number/service into it.

Can I use the steps above or what do i need to do?

before my next due payment on February 10th.?.?.?. I'll prefer to switch over to the newer phone ASAP (like this week)

Please look help.

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