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akshay1292's profile

Contributor

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1 Message

Monday, September 10th, 2018 9:02 PM

Refund against existing prepaid account while joining a new family plan

I was using an AT&T prepaid plan worth 40 dollars. I recently shifted to a family multi line discount plan, however, I had about 10 days before my account was due. Would the amount be adjusted in my current bill, or would I lose the money?

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Official Solution

ACE - Expert

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64.7K Messages

6 years ago

The multiline account owner gets a credit for any unused days of your plan when you join. That credit was probably used to pay for your plan on the multiline account.

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Official Solution

ACE - Expert

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64.7K Messages

5 years ago

@Mercure Go to an ATT store to change from prepaid to postpaid.

Contributor

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2 Messages

5 years ago

Need help changing a prepaid into a postpaid

 

Contributor

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2 Messages

5 years ago

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