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Refund against existing prepaid account while joining a new family plan

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Refund against existing prepaid account while joining a new family plan

I was using an AT&T prepaid plan worth 40 dollars. I recently shifted to a family multi line discount plan, however, I had about 10 days before my account was due. Would the amount be adjusted in my current bill, or would I lose the money?

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Accepted by akshay1292
‎09-10-2018 6:38 PM

Re: Refund against existing prepaid account while joining a new family plan

The multiline account owner gets a credit for any unused days of your plan when you join. That credit was probably used to pay for your plan on the multiline account.

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Re: Refund against existing prepaid account while joining a new family plan

Need help changing a prepaid into a postpaid

 

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Re: Refund against existing prepaid account while joining a new family plan

Account options

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ACE - Expert

Re: Refund against existing prepaid account while joining a new family plan

@Mercure Go to an ATT store to change from prepaid to postpaid.

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