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Re: New AT

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New AT&T PREPAID!

AT&T PREPAID.PNG

 

 Hello Community,

 

We are making exciting changes to AT&T GoPhone, our prepaid service, that our customers will start to see at national retailers and online.

 

Starting on Friday, July 14th 2017, AT&T GoPhone is changing its name to AT&T PREPAID. New name –same great service, network and value.  You’ll see changes in verbiage, but don’t worry, everything will still work, including GoPhone refill cards and phones.

 

Even though the service will stay the same, we know you all will have some great questions.  Please keep reading below to get answers to all your GoPhone and AT&T PREPAID questions, as well as a great new promotion that starts July 14th 2017!

 

Tim, AT&T Community Specialist

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 1 of 33
ACE - Sage

Re: New AT

Because Verizon costs more and does not allow smartphones on no data plans.  

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 31 of 33
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Re: New AT

@lizdance40 And Verizon doesn't have call forwarding. And their computer system forces their salespeople to always sell you more and make you pay more no matter what you want. And they won't provide a SIM Card for a SIM free phone unless you buy their plan at the same time, which ought to be criminalized by the FTC. They also have very steep penalties for late payments, but when we switched over they owed us $180, and it took them 6 months to pay us.

 

ATT Prepaid has been great! Everything is exactly what they said it would be, and I can change it whenever I want. Even if you can't pay for two months, you can still keep your number, maybe longer. You can do auto pay and save money on that, too.

Message 32 of 33
ACE - Sage

Re: New AT

@MarkLeavenworth

They do have basic call forward on prepaid, conditional call forward on postpaid 

Just started Messages plus, which kicks Numbersync to the curb

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 33 of 33
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