08-14-2017 8:17 AM
I have a prepaid number and was told I only need to keep $10 credit on the line to keep it valid for a few months until I'm back in the US and once I'm in the US they can convert the $10 to apply to a $45 package (so just need to add $35). Is that correct? How many months will the $10 keep the number alive?
08-14-2017 9:48 AM
Not if your gone for longer than 30 days. In 30 days the $10 expires and is gone. In another 60 days your number and account are closed and gone.
$25-99 last 90 days
$100 lasts 365 days.
If the money expires before you return and use it, it's gone.
08-14-2017 12:04 PM
All you need to hold your number is a positive account balance but as explained above, any money you add to your account has an expiration date. If you don't use it by then, it is gone. A $10 refill expires in 30 days. Since you have another 60 days to refill after it expires, $10 will hold your number for 90 days but you will lose the $10.
05-14-2018 5:09 AM
I switch between the $45 Monthly Plan, when we are in the US and the 25 ¢ a Minute Plan
, when we are not. It does require about 20 minutes to get it done though:
I call this number from overseas +1800.901.9878 Choose technical support, something else and wait.
I explain the situation to the operator and they manually set the expiry date beyond my anticipated return date.
For the last couple of year, I have kept my number alive for up to 8 months, without paying anything beyond the $45 when we are in the US.
05-23-2018 8:02 AM
I just spent 9 minutes 31 seconds from dialup to hangup to technical support.
So here's the low down.
I asked to switch from my $45 plan expiring in 5 days to the 25 ¢ a Minute Plan and have the number be kept open till Christmas. The support person told me the number would expire on September 26, i.e. 126 days _unless_ I add $100 to keep the number open for 12 months from that payment date. Since I am planning on being back in the US before September 26, I should be good _without_ paying anything to keep the number till then. I will obviously lose the 4GB data left on my $45 a month plan in 5 days.
I do not know if this makes any difference; but my plan is data only, no voice and no text. I can receive both.
05-23-2018 8:21 AM
@ianahe Your $45 plan is not data only. It also includes unlimited talk and text. Also, the $45 plan is no longer available so when you come back you will not be able to get it back. The replacement plan provides 2 more GB of data but it is $50. Also, if your number expires Sept 26, that must mean your current account balance expires in July. If you do not want to lose any money, do the $100 refill.
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