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GoPhone account number

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GoPhone account number

I'm trying to find my Go Phone account number. I have seen other posts suggesting to call customer service. I have tried to do so, but I'm not able to reach a representative, and none of the options provided seems to apply to what I want to do. I have tried to send an email, but in order to do so I have to register, and when I try to do so with my Go Phone number as username I'm redirected to the Go Phone main page, so I have to start over.

 

Is there ANY way to talk to/email anybody at AT&T???

 

Thank you for your help.

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Message 1 of 10
Expert

Re: GoPhone account number

what gophone plan do you have
Message 2 of 10
Contributor

Re: GoPhone account number

Can anyone tell me how to find a GoPhone account number?

 

Message 3 of 10
Employee
Solution
Accepted by Employee (Employee)
Accepted by ATTDelia
‎09-30-2015 1:39 AM

Re: GoPhone account number

Edit - Please see the helpful how to guide to find your account number for GoPhone.  Or, please send us a Private Message so we can assist you directly.

 

Hello dhshepard7! Thanks for your post and welcome to the forums!

 

Click gophone login and enter in your phone number and your pin to access your prepaid account.

 

I hope this helps provide the information you are looking for.  ~Delia

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 4 of 10
Contributor

Re: GoPhone account number

I have the $50 plan and an GR500 LG phone

Message 5 of 10
Contributor

Re: GoPhone account number

I need my account number and cannot find it on the att go phone web page
Message 6 of 10
Mentor

Re: GoPhone account number

I believe the account number is your 10-digit phone number.
Message 7 of 10
Scholar

Re: GoPhone account number

Account number is with customer service agents disposal. Its different from 10 digit wireless number. Call customer support. Its needed for porting out
Message 8 of 10
Contributor

Re: GoPhone account number

Home Phone [edited for privacy – please do not post personal information]

Message 9 of 10
Contributor

Re: GoPhone account number

I got my account # by dialing the 611 service from my cell phone. I was given options that I did not need. I pressed O for operator

until I was connected to a live rep, and she gave me my account #. your account # is not on the go phone app.

Hope this helps

Message 10 of 10
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