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Funds in GoPhone Multi-Line account

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Funds in GoPhone Multi-Line account

If I have the master account and I invite my sister to join, what happens to the funds in her existing account? Let's assume she has $100 remaining. I understand that I would have to pay the monthly bills for 2 lines from my account so I need to have enough funds to pay for both. Would the remaining funds stay in her account and never be used until she decides to leave? Thanks in advance!

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Accepted by mochipoo
‎10-19-2016 8:59 AM

Re: Funds in GoPhone Multi-Line account

Hello @mochipoo!

 

Great question! I will be happy to help!

 

The funds on her account will indeed stay on her account until used by that member. It does not automatically move over to the account owner. However, if that member renews their monthly plan and joins the Multi-Line Account, the account owner will receive a partial credit of any unused days of the member’s prior plan.

 

Check out our AT&T Multi-Line page for more information! There is a second tab which provides a ton of FAQs and further information.

 

Let us know if you have any other questions, we are always here to help! Have a wonderful day!

 

 

Anabel, AT&T Community Specialist


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