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Change from prepaid to monthly plan

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Change from prepaid to monthly plan

Would like to change from a prepaid plan (smart phone- no data)) to the $35 monthly plan (with 1 Gig of data). Will I lose the current balance on the prepaid account or will it be carried over? Thank-you

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ACE - Sage
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Accepted by Ken2002
‎10-16-2018 12:00 PM

Re: Change from prepaid to monthly plan

Balance carriers over because you are still prepaid.  You are changing from pay per use, to a 30 day plan. 

 

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ACE - Expert

Re: Change from prepaid to monthly plan

The $35 plan you are talking about is still prepaid, it is just a different plan. Changing plans does not effect your balance. Your balance will still be there and will be used to pay for the new plan provided it doesn’t expire.

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