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Account Balance vs. Expiration Date


Account Balance vs. Expiration Date

Good Morning,


I have a note on my account that says "Refill by October 12, 2015 to stay active" but it shows my account expiration date is December 9th. My question is, if I don't refill it today, does it go inactive and no longer work? I don't get paid until the end of the week and plan to refill it then. Thanks for your time!

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ACE - Expert
Accepted by ACE - Sage (ACE - Sage)
Accepted by lizdance40
‎10-12-2015 11:06 AM

Re: Account Balance vs. Expiration Date

You need to pay to keep your phone working. If your account expires, from not making any payments and the phone is suspended, you lose your phone number.

This is a user to user forum. I am a user, just like almost everyone else on the site.
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Message 2 of 3

Re: Account Balance vs. Expiration Date

So I have to pay it today, or lose my number? Or I have to pay before it expires? My main question is, if I refill it on Thursday, will it work between now and Thursday?

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