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Use the Call Recording in AT&T Collaborate

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Use the Call Recording in AT&T Collaborate

A co-worker told me that AT&T Collaborate was able to record calls. How do I enable that?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Accepted by j_wilson
‎12-20-2018 11:06 AM

Re: Use the Call Recording in AT&T Collaborate

Yes, you can record calls in AT&T Collaborate. If you are using a desktop phone, you can use star codes to control the recording status. *44 to start recording, *48 to pause, etc. If you are looking to record from the application, you can use the menu icon while on a call. Check out our tutorial “Use Call Recording with AT&T Collaborate” for more information. You can also visit asecare.att.com to see more “How To” tutorials and videos.

 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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