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Tuesday, July 18th, 2017 1:02 AM
Office@hand has stopped working
I have the app working until recently. The issue appears after I've logged in where it will close out the program and a small box with the message appears that says it has stopped working and Windows was unable to find a solution.
I have Windows 10 64 bit. I tried re-installing the app and I'm still getting the same error.
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ATTBusinessForums
Administrator
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26.2K Messages
7 years ago
Hello @misstaken
Thank you for reaching out on our Business Community. Sorry to hear about the Office at Hand issues. I will be glad to be of some help.
Please send me a private message by click here
https://forums.att.com/t5/notes/composepage/note-to-user-id/3757732
Please include the following information.
Full Name:
Preferred Contact #:
Preferred Time to be contacted (include time zone):
Email Address:
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Thank you,
Lisa
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AMerenda
Contributor
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1 Message
7 years ago
After doing a windows update mine has stopped working as well. We also purchased a new pc for a co-worker with Windows 10 and hers has stopped working as well. My research shows that the update is the reason for our soft phones to not work. Is Ring Central going to come up with a newer version that will work properly?
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ATTBusinessForums
Administrator
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26.2K Messages
7 years ago
Hello @AMerenda,
Thank you for reaching out on our Business Community. Sorry to hear about the Office at Hand issues. I will be glad to be of some help and look into this for you.
Please send me a private message by click here
https://forums.att.com/t5/notes/composepage/note-to-user-id/3757732
Please include the following information.
Full Name:
Preferred Contact #:
Preferred Time to be contacted (include time zone):
Email Address:
Account #:
Business Name:
Address:
Thank you,
Lisa
Social Media Manager
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