Employee
•
3.5K Messages
Create a hunt group in AT&T Collaborate Enhanced Mobile
I’m helping deploy AT&T Collaborate to our teams, and I was looking to see if there was any information on how to set up a call queue. Does anyone know where I can find information on this?
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Accepted Solution
Official Solution
j_wilson
Employee
•
3.5K Messages
6 years ago
The call queue in AT&T Collaborate Enhanced Mobile can be created by clicking on the “Hunt Groups” link in the “Service Actions” widget. List of existing groups appears, and you can click on the “Create New Hunt Group” button to proceed. Check out our tutorial “Manage Hunt Groups in AT&T Collaborate Enhanced Mobile app” for more information. You can also visit asecare.att.com to see more “How To” tutorials and videos.
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