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Assign call features in AT&T Collaborate™

Employee

Assign call features in AT&T Collaborate™

I’m adding some users to our AT&T Collaborate™ account and need to add call features to them. Where can I go to add features?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Accepted by j_wilson
‎04-05-2019 4:29 AM

Re: Assign call features in AT&T Collaborate™

To add call features in AT&T Collaborate™, click on “Select a site” or “Switch sites” on the homepage. Search for and choose your desired site and then click “Save”. Click on “Call handling” in the menu on the left, and then click on “Contact Center”. Look for the edit icon and click it. Check out our tutorial “Manage contact centers with AT&T Collaborate” for more information on assigning call features, configuring other sites, and more. You can also visit asecare.att.com to see more “How To” tutorials and videos.

 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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