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annoying message of 'reply help for help' on the end of texts. if used it tells them opt out

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annoying message of 'reply help for help' on the end of texts. if used it tells them opt out

How do you remove or change this message

 

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Re: annoying message of 'reply help for help' on the end of texts. if used it tells them opt out

Hello @rhenson,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. I'm sorry to read about the issues with your messages. I'll be more than happy to take a look at this to help get this resolved. Please send me a private message by clicking here (https://soc.att.com/2VKKJ8p) and be sure to include the following details so I can help:

 

 

Business Name:

Contact Number:

Email Address:

Contact Name:

Account Details:

 

 

Thank you,

Lisa

Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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