Explore & discover

Helpful Links

Edit an AT&T Message Archiving user’s first name

Highlighted
Employee

Edit an AT&T Message Archiving user’s first name

One of my AT&T Message Archiving users advised me that when their account was created the first name entered is incorrect. Where do I need to go to change that?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
401 Views
Message 1 of 2
Employee
Solution
Accepted by topic author Employee
Accepted by j_wilson
‎11-30-2018 4:46 AM

Re: Edit an AT&T Message Archiving user’s first name

To edit the AT&T Message Archiving user’s information click on “Administration” in the menu to the left of the home screen. You can then click on the “User Management” link. The user list displays and you can click the “Edit” button to the left of the desired user. See our tutorial “Changing a user’s first name in the AT&T Message Archiving portal” for step-by-step instruction. You can also visit asecare.att.com to see more “How To” tutorials and videos.

 

Join the discussion and share how you use AT&T Message Archiving or any other Advanced Solutions products to improve your business. Give us product feedback and share suggestions and tips with other users.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 2
Share this topic
Share this topic
Announcements

Check out our AT&T Business Instagram page by visiting us HERE. Don’t forget to follow for updates and insights!

Additional Support