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I received an email that told me to return the modem but nothing was stated about the two cable boxes.
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AT&T Internet
23
3
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( Edited as per community guidelines) can you please send a someone to fix it please
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Internet with AT&T Fiber
22
2
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Accepted Solution
Official Solution
My internet has been down for 2 days without an explanation. I would like a time frame as to when it will be on
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AT&T Internet
615
7
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Accepted Solution
We have AT&T Business Fiber for this small business. We have 13 static IP addresses and those are working fine. We also have a bunch of systems (workstations, WiFi devices, etc.) on the same AT&T LAN that get addresses in the 192.168.1.0 block. Some of the systems using the 192.168.1.* addr
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Internet with AT&T Fiber
32
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Closed
Been trying for 3 hours on the phone with customer service to cancel an internet service that I am the primary acct holder on. I have 2 accts but only need to cancel the internet that was in service at my son's residence. I have called 5 times but 4 of those times the rep says the passcode is inco
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AT&T Internet
2.4K
5
I need a 2.4 g wifi connection for my video eo Doorbell to work
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Internet with AT&T Fiber
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Internet Air and the missing account(s) I haven't seen any issue like this in my searches and apparently AT&T themselves haven't encountered this issue, because they have been unable to support thus far: We were existing Internet 18 customers in Northern California. Going through the link prov
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AT&T Internet Air
119
7
0
I heard that ATT&T is going to phase out DSL service. I live in a very rural area and am lucky to have DSL. AT&T had a limited number of sockets and I got the last one. They do not think it's fiscally reasonable to run fiber optic cable up the mountain that I live on, so if DSL goes away, I'
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AT&T Internet
702
6
Received an email from att stating, “We will be updating some of our backend systems over the next few weeks, which may cause you to receive a Customer Service Summary (CSS) for your AT&T Fiber service that you didn’t initiate. We’re sorry for any confusion and there’s nothing you need to do to
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Internet with AT&T Fiber
40
2
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I finally decided to upgrade my internet after almost 5 years!. To my surprise they offered me 75mbps internet for the same price as i was paying for the 25mbps internet. I took the offer and have a tech coming in on friday to relocate my router to where my gaming desktop is. Out of curiosity, i ask
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Internet with AT&T Fiber
151
6
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Following up on https://forums.att.com/conversations/att-fiber-equipment/fiber-with-home-extenders-extender-not-showing-but-working/6282d87412d20e6978ec4351?page=2 pretty frustrated with the smart home manager
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AT&T Internet
14
0
0
At&t keeps de enrolling my autopayment. 5 times this has happened. Does anyone else have issue with this?
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Internet with AT&T Fiber
14
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Closed
I have been de enrolled from autopay every 2 months, not by my request. At&t has been horrible about providing any solution and just keep blaming others. Telling me to re enroll and wasting my time on the phone. I'm going to be canceling my service.
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AT&T Internet
21
0
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I am using SHM to see what is going on with my network. But, on launching SHM, it says 'loading ...' and then 'updating your wifi ...'. What is it updating? What was the state before it did the 'update'?
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Internet with AT&T Fiber
15
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I have just completed a one-hour video conferencing class, and, prior to that, had been listening to music on youtube (computer / internet). But, on checking the datausage, it is flat at 0. Any thoughts? AT&T indicated that traffic on guest wi-fi will not show up in the data
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Internet with AT&T Fiber
20
0
0
There have been occassions where I have tried to change the password on my account using the forgot password. It asks us to verify our account email ID (username) and my last name. It has, on occassion, come back unable to match the 2! AT&T has no xplanation for this.
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Internet with AT&T Fiber
13
0
0
Accepted Solution
Official Solution
My internet has been down for 2 days without an explanation. I would like a time frame as to when it will be on
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AT&T Internet
615
7
0
Accepted Solution
Official Solution
Hello, I currently have ATT Fixed Wireless with the Pace 5268ac gateway. Is there a way to successfully add a third party mesh system without having issues? I live in a large home that doesn't get wifi signal on the other side. Id like to add a mesh system but not sure how that works with fixed wire
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AT&T Internet
108
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Accepted Solution
Official Solution
Hello all, New to ATT Fiber and came from Xfinity. I am used to having my gateway in bridge mode because I always had my own firewall or router to take care of what I needed. I currently have a Firewalla behind the gateway . Home Network is 192.168.1.0/24 LAN Side of f
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Internet with AT&T Fiber
59
5
0
Accepted Solution
Official Solution
You don't have permission to access "http://www.homedepot.com/" on this server. Reference #18.90c84d17.1710530021.19218dac
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Internet with AT&T Fiber
59
10
0
Accepted Solution
The tech installed a BGW320 (fiber connected directly to SFP) which works fine, but I would rather use my Netgear XR700 router. I do not want to use IP passthrough or anything like that. Upon some research I discovered some people with ATT fiber have a small box called an ONT which converts fiber t
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Internet with AT&T Fiber
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