Internet with AT&T Fiber

Internet with AT&T Fiber

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Why is my internet service not working?

( Edited as per community guidelines) can you please send a someone to fix it please

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Accepted Solution

Port forwarding suddenly stopped working

We have AT&T Business Fiber for this small business. We have 13 static IP addresses and those are working fine. We also have a bunch of systems (workstations, WiFi devices, etc.) on the same AT&T LAN that get addresses in the 192.168.1.0 block. Some of the systems using the 192.168.1.* addr

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I need a 2.4 connection

I need a 2.4 g wifi connection for my video eo Doorbell to work

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What is a customer service summary ?

Received an email from att stating, “We will be updating some of our backend systems over the next few weeks, which may cause you to receive a Customer Service Summary (CSS) for your AT&T Fiber service that you didn’t initiate. We’re sorry for any confusion and there’s nothing you need to do to

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I called at&t and they said 2-3 months waiting time for fiber optic internet in my area do you think they will keep there promise?

I finally decided to upgrade my internet after almost 5 years!. To my surprise they offered me 75mbps internet for the same price as i was paying for the 25mbps internet. I took the offer and have a tech coming in on friday to relocate my router to where my gaming desktop is. Out of curiosity, i ask

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AT&T Damaged Box in Manvel, TX

I recently purchased a plot of land, and I later noticed that there is a damaged AT&T box on the premises. I did not damage the box. Can somebody point me in the right direction about how to get this fixed?

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AirTies 4971

Our power was out for a few hours, a couple of days later I noticed the 4971 was flashing a green light. I have spent hours trying everything I can find how to fix it but nothing works. When I try using the app my extender isn't one of the choices to select, I chose both anyway didn't work. It only

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Fiber jack Question

Hello, I have AT&T fiber, with the Fiber Jack installed outside one of my bedrooms. I want to run ethernet outside, around the house to various places.  Does the outside Fiber jack have an ethernet port inside of the box, that can be used for this, or do I need to punch another whole thoug

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Port forwarding has abruptly ceased to function.

We utilize AT&T Business Fiber for our small business operations, with 13 static IP addresses that are functioning properly. Additionally, we have various systems, including workstations and WiFi devices, connected to the same AT&T LAN, receiving addresses within the 192.168.1.0 block. Some

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How do I request for an unused fiber internet box to be removed from my yard?

ATT moved fiber internet lines out of our yard, but left behind a decommissioned box/hub in the ground. Most of our neighbors had the old boxes removed when the new lines were put in, but our yard has a fence. While the infrastructure team was here, I opened the gate and let them know we absolutely

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(8)
Autopay de enrollment(not by request)

At&t keeps de enrolling my autopayment.  5 times this has happened.  Does anyone else have issue with this?

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Launching SHM says 'updating wifi network'

I am using SHM to see what is going on with my network. But, on launching SHM, it says 'loading ...' and then 'updating your wifi ...'.  What is it updating?  What was the state before it did the 'update'?

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Data usage is zero as reported by Smarthome Manager

I have just completed a one-hour video conferencing class, and, prior to that, had been listening to music on youtube (computer / internet). But, on checking the datausage, it is flat at 0.  Any thoughts?   AT&T indicated that traffic on guest wi-fi will not show up in the data

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Password Reset on Smarthome Manager

There have been occassions where I have tried to change the password on my account using the forgot password. It asks us to verify our account email ID (username) and my last name.  It has, on occassion, come back unable to match the 2!  AT&T has no xplanation for this.

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13

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Talked to a really nice CS person, want to say a nice thing to his superior

OK, I lucked out today. I was in a frazzled mood b/c I WFH and the internet went out. All those beautiful fibers--just a pile of wet string at this point. So I called 1-800-288-2020 and talked to a guy in Oklahoma. He was SUPER nice and we even got to joking around. He totally defused all the stress

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No response

Hi, I would like to know if anyone with the city has any contact with someone at AT&T. The lines were installed in my neighborhood but in December a technician said something was wrong with a box and another line needed to be ran across my and a neighbor’s driveway he stated it would be hurried

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Trending Accepted Solutions

(15)

Accepted Solution

Official Solution

why am I suddenly unable to go to Home Depot or Lowes websites, I get "access denied"

You don't have permission to access "http://www.homedepot.com/" on this server. Reference #18.90c84d17.1710530021.19218dac

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59

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Official Solution

Default Server Option with IP passthrough

Hello all, New to ATT Fiber and came from Xfinity.  I am used to having my gateway in bridge mode because I always had my own firewall or router to take care of what  I needed.  I currently have a Firewalla behind the gateway .  Home Network is 192.168.1.0/24 LAN Side of f

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58

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Accepted Solution

Fiber installed, want to use my own router with ONT but...

The tech installed a BGW320 (fiber connected directly to SFP) which works fine, but I would rather use my Netgear XR700 router. I do not want to use IP passthrough or anything like that. Upon some research I discovered some people with ATT fiber have a small box called an ONT which converts fiber t

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58

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Official Solution

5Gb Port not working now. How do I reset it

We had an electricity flicker at my house and now my 5gbp port on the nokia BGW320-505 is not connecting to my PCIe 2.5GbE adapter. Any idea what may be going on. The lights on the router and adapter is on and no flickering.

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54

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Accepted Solution

IP Passthrough and Reverse Proxy

Just got AT&T Fiber installed today. I already had a Deco Mesh system setup and I would like to keep using it. I was able to setup IP Passthrough to the Deco and all my network devices are back up and running with the Deco's DHCP server. That's great. My issue is I have a reverse proxy setup to

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EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
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TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
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BLOG

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Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
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