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Created: Jul 1, 2015
larry8827 Created: Jul 1, 2015
My internet speed was reduced to the lowest broadband package without my authorization and now I cannot get my previous internet speed back. I was told that the issue was sent to the back office for a resolution. They have yet to contact me. Anyone know who this back office is? I feel as though I am getting the run around. Larry
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Created: Jul 1, 2015
Wilbur_14 Created: Jul 1, 2015
This is a general description of the problem. I have detailed records and information. In March of 2015 my 2 year contract agreement with ATT Uverse expired. At expiration of the contract a number of the discounts that were in the initial contract expired. My bill then increased by around $60 from about $145 to $215 and I began to try to negotiate with ATT to get the disc...
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Created: Jun 30, 2015
Cat65Smt Created: Jun 30, 2015
it would be really nice if it were easier or even remotely possible to look up if there is internet coverage or AT&T provided Internet in another area on the web or mobile site. It's awful to try to navigate or attempt to find out
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Created: Jun 30, 2015
69volve Created: Jun 30, 2015
i thought att was the best phone ever .i am having second thought moving the due date up by 7 day.. any way to make money the big company will trying anything.dont forget when u start losing your bottom line u might give it a thought . it big deal to me because i am on a fix budget.use your head no customer ,no phone what trix is up your selnext.. gave no warning , i thin...
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Created: Jun 29, 2015
willis17 Created: Jun 29, 2015
We live in a large neighborhood where most of the houses do not have Uverse abilities. Installation of the fiber wires have taken place with the newer houses and the front of the neighborhood, but the rest of us are very frustrated with very slow service that is constantly going down and not strong enough to be able to use on demand services. I am currently paying for Xtr...
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Created: Jun 30, 2015
jmnewton Created: Jun 30, 2015
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Created: Jun 29, 2015
blckmumba Created: Jun 29, 2015
To AT&T and Basic Talk phone service providers. Subject the transfer of primary home phone number (***) from AT&T to Basic Talk telephone service providers. Facts: Our family has had our telephone service provider to us by AT&T for over 30 years. It has been in my wife’s name Lillian ***. My wife diagnosed and is dying of Alzheimer’s disease. This necessitated the cutback...
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Created: Jun 29, 2015
brn2teach Created: Jun 29, 2015
My house use to have 2 DSL lines (2 avid online gamers) tried to get faster service so upgraded to u-verse. Still bogs down gaming. I asked to set up another 2nd u-verse line and they said no. I asked to set one of theDSL lines back up they said no. I don't understand why. If I am willing to pay for the second line, why not connect.
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