Network Outage everyday!!!!

Everyday for the last 4 days and over 6 hours at the same time I lose my internet service!!!! This is very frustrating!! Att has been no help whatsoever. I don't live in the middle of nowhere where this would be a problem, and Att rep laughs it off telling me that you live in California this happens all the time and only there!!! Then he admits that Att is losing customers because of this. These network outages happen weekly and now daily! I'm under contract and so I'm stuck with them. I would just like to know why this is happening I get no answers, no apologies, just joking remarks on California and it must be earthquakes!! Really! Supposedly I don't get charged for these outages but my bill is the same amount every month. Att needs to pay for my data for my cell because that's pretty much what my whole family uses to access internet at home. I don't recommend att to anyone that I know and warn them against getting it when they have considered it because of these issues. Att your service is horrible and you customer service is unapologetic, and technical support is a joke. As soon as I'm not under contract I'm leaving your services.