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International Options
Using your phone outside the U.S.

Learn how AT&T can travel with you!

Vacation season is just around the corner, so make sure you can still enjoy your AT&T service and devices when you are in another country.

This page will help you determine the best AT&T International plan for your traveling needs, regardless of whether you’re traveling to Canada, Mexico or elsewhere in the world, with the latest news, featured videos, questions & answers. You can even ask the community with our Ask A Question button!

Effective August 3, 2019: The way you call a Mexico wireless number will change. Let us walk you through this worldwide change affecting all wireless carriers!

Latest questions about your international options ...

Making calls to someone that’s traveling—message error

When making a call to my husband’s number, I keep receiving an error message that my call can’t be completed as I don’t have acces...
by Armywifelife on Jul 18, 2019 12:16 PM
1 1 Reply 780 Views

Why are Telcel and Movistar’s internet connection slow when roaming in Mexico?

I traveled to Mexico earlier this year, Guadalajara area. When I landed, my iphone (XR) connected to TELCEL and calls and text wor...
by jesusharo on Jul 7, 2019 3:44 PM
1 1 Reply 868 Views

Using Telcel or AT&T.Mex in Italy

I have a Mexican Telcel SIM pay as you go. When I travel to the US it switches to AT&T.Will my phone work when I am in Italy with ...
by 1957joa on Jun 25, 2019 9:27 AM
1 1 Reply 515 Views


Unable to use hotspot in Canada on my computer have unlimited 85 plan data works on my phone ok. Last 3 years I have been able to ...
by Dperkmouse on Jun 19, 2019 10:24 AM
3 3 Replies 655 Views

Landed in France — now what?

I called AT&T and selected a package for international travel. I landed in France but voice is not working. What am I not doing ri...
by KristaThomas on Jun 15, 2019 12:55 AM
5 5 Replies 706 Views
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