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International Options
Using your phone outside the U.S.

Learn how AT&T can travel with you!

Vacation season is just around the corner, so make sure you can still enjoy your AT&T service and devices when you are in another country.

This page will help you determine the best AT&T International plan for your traveling needs, regardless of whether you’re traveling to Canada, Mexico or elsewhere in the world, with the latest news, featured videos, questions & answers. You can even ask the community with our Ask A Question button!

Effective August 3, 2019: The way you call a Mexico wireless number will change. Let us walk you through this worldwide change affecting all wireless carriers!

Latest questions about your international options ...

Cancell my mexican plan

Hello, I am living in the United States and I have a mexican plan that I wan to cancell.The plan has expired a couple a year ago b...
by telefonomexico on Aug 14, 2019 10:25 AM
1 1 Reply 76 Views
76 Views

Receiving a call from US while abroad

I am currently abroad and I am already signed up for International Day Pass. If someone from back in the United States were to cal...
by Traveler817 on Aug 13, 2019 2:50 AM
1 1 Reply 102 Views
102 Views

AT&T Passport plan in Europe need airplane mode off to receive calls? Charge for unanswered calls?

We are considering the AT&T Passport option for 35 days in Europe. It's important to receive incoming phone calls from US customer...
by TravelAddict on Aug 7, 2019 7:10 PM
4 4 Replies 235 Views
235 Views

Making calls to someone that’s traveling—message error

When making a call to my husband’s number, I keep receiving an error message that my call can’t be completed as I don’t have acces...
by Armywifelife on Jul 18, 2019 12:16 PM
1 1 Reply 398 Views
398 Views

Why are Telcel and Movistar’s internet connection slow when roaming in Mexico?

I traveled to Mexico earlier this year, Guadalajara area. When I landed, my iphone (XR) connected to TELCEL and calls and text wor...
by jesusharo on Jul 7, 2019 3:44 PM
1 1 Reply 558 Views
558 Views
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