If so, then you're in the right place! We know that, sometimes, you may need to block your device or suspend your service - for personal reasons or if your device is lost or stolen.
This page will offer you very latest help, featured messages, videos & more to help you suspend (turn off) or restore (reactivate or turn on) your service - temporarily or permanently.
Note: You can also temporarily suspend your DIRECTV account. This is a helpful option if you’ll be vacationing for an extended period.
Is the U.S. military deploying or transferring you outside our coverage area for 30 days or more? Under the Service Members Civil Relief Act (SCRA), you have options. You can:
Follow these steps to suspend your PREPAID device or service:
Note: If you report your device stolen, it will be blocked from being used on the AT&T network.
Learn how Federal government workers and their families deployed on official business to international locations can suspend their wireless services.