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Posted Feb 14, 2014
8:44:53 PM
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Since there is a technical forum, there should also be a general customer service forum.

I would like there to be a general customer service forum so that we can also discuss issues with pricing, packages, equipment upgrades, contract issues, and the like.

I would like there to be a general customer service forum so that we can also discuss issues with pricing, packages, equipment upgrades, contract issues, and the like.

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Feb 15, 2014 1:11:12 PM
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I am a DTV rep; however, for specific information on pricing and making changes to the account, you would have to call in.. we would have to pull up the account and such..

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Since there is a technical forum, there should also be a general customer service forum.

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Feb 14, 2014 9:20:19 PM
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Professor

Be sure to email/call DTV they don't read these posts.

Be sure to email/call DTV they don't read these posts.

Re: Since there is a technical forum, there should also be a general customer service forum.

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Feb 14, 2014 11:18:40 PM
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ACE - Expert

They deal with those sorts of questions via direct email or phone support folks. 

They deal with those sorts of questions via direct email or phone support folks. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Since there is a technical forum, there should also be a general customer service forum.

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Feb 15, 2014 1:11:12 PM
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I am a DTV rep; however, for specific information on pricing and making changes to the account, you would have to call in.. we would have to pull up the account and such..


I am a DTV rep; however, for specific information on pricing and making changes to the account, you would have to call in.. we would have to pull up the account and such..

Re: Since there is a technical forum, there should also be a general customer service forum.

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