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Posted Feb 18, 2014
10:52:27 AM
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Red rings around dark subject matter

Recently just added a new flatpanel to my HD service, on some channels
darker subject matter has a red ring around it, such as a person wearing a dark suit a red line goes around the whole body of the person, called the TV manufacturer and they have never heard of it and suggested I call you, could this be that the TV is only 720P? any help would be appreciated.

Recently just added a new flatpanel to my HD service, on some channels
darker subject matter has a red ring around it, such as a person wearing a dark suit a red line goes around the whole body of the person, called the TV manufacturer and they have never heard of it and suggested I call you, could this be that the TV is only 720P? any help would be appreciated.

Red rings around dark subject matter

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Feb 18, 2014 10:57:27 AM
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ACE - Expert

Sounds like your TV could benefit from optimizing its video adjustments.   There are some great Video Calibration DVDs that can walk through the process of adjusting your TV's video settings.  Or places like Best Buy can send a tech to make these adjustments for you.   Also, check your TV owner's manual.  Most modern HDTVs have some video presets like "Cinema" or "THX-certified" that will provide the best video quality. 

Also, I trust you're using an HDMI connection?

What model DirecTV Receiver/DVR do you have?

What model HDTV?

Is this happening on all channels?  Which ones?

Sounds like your TV could benefit from optimizing its video adjustments.   There are some great Video Calibration DVDs that can walk through the process of adjusting your TV's video settings.  Or places like Best Buy can send a tech to make these adjustments for you.   Also, check your TV owner's manual.  Most modern HDTVs have some video presets like "Cinema" or "THX-certified" that will provide the best video quality. 

Also, I trust you're using an HDMI connection?

What model DirecTV Receiver/DVR do you have?

What model HDTV?

Is this happening on all channels?  Which ones?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Feb 18, 2014 1:31:13 PM
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Thanks for responding, tried all of that and about an hour ago the picture just plain died, defective tv returned to store.

Thanks for responding, tried all of that and about an hour ago the picture just plain died, defective tv returned to store.

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Feb 18, 2014 3:40:31 PM
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ACE - Expert

Bummer.  Glad you figured it out.   Symptoms certainly pointed to something goofy with the TV.  Hope the replacement works better!

Bummer.  Glad you figured it out.   Symptoms certainly pointed to something goofy with the TV.  Hope the replacement works better!

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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