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qodithf's profile

Tutor

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4 Messages

Wednesday, May 17th, 2017 5:57 PM

why did at&t denied my request to unlock my phone?

I had my own device which is not from at&t  but they keep denying my request to unlock my phone and didnt give me any specific reason. The SIM dat i used was just a prepaid

Accepted Solution

Official Solution

ACE - Sage

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116.6K Messages

7 years ago

What do you mean "not from AT&T"?   What Phone do you have?

Is it branded or boot with another carrier screen, or just the manufacturer boot screen?

Only ATT phones are locked to ATT, no matter where you buy them.  But if the phone is an unbranded, non carrier phone it can't be unlocked because it was NEVER locked.  

 

Tutor

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4 Messages

7 years ago

thanks, my question wasnt clear at all

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