02-02-2014 8:45 AM - last edited on 02-03-2014 9:21 AM by ATTDmitriyCM
I signed up for auto pay for my pay as you go smartphone and was assessed $65.25 in January which I assumed was my $60 fee and taxes. I cancelled auto pay because I still had credit from my previous pay as you go phone. They took out my Feb payment but only took out $60. no taxes. Why? I am trying to bring my credits to 0 so I can do auto pay again; but if I am going to be charged taxes, maybe I should rethink my plans. Can anyone answer this.
Solved! Go to Solution.
02-02-2014 6:21 PM
02-03-2014 9:20 AM - edited 02-03-2014 9:22 AM
I believe what you're seeing is this: When you add funds to your Go Phone balance, a sales tax and a 911 fee is charged, but when your plan renews, it deducts exactly $60 from your account balance, since you already paid taxed when you purchased your refill.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!