How strange! I would be puzzled by this too. I am glad you reached out to the Community Forums for assistance.
Usually, refill cards are only 10 or 13 digits long. If your card was misprinted, please return to the point of purchase with your receipt for a refund!
If you need any help or have concerns, please don’t hesitate to let us know! We are always here to help.
ATTHelp
Community Support
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231.3K Messages
7 years ago
Hi @mjmachado15,
How strange! I would be puzzled by this too. I am glad you reached out to the Community Forums for assistance.
Usually, refill cards are only 10 or 13 digits long. If your card was misprinted, please return to the point of purchase with your receipt for a refund!
If you need any help or have concerns, please don’t hesitate to let us know! We are always here to help.
Thank you and have a great rest of your weekend.
Adrian, AT&T Community Specialist
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