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stephenvbc1's profile

Contributor

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3 Messages

Saturday, January 7th, 2017 6:42 PM

attgo refill cards at Sams Club

the SAMS CLUB in Gaithersburg, MD has not had attgo.cards(the orange ones) for the past 2 months, how can we get Sams club restocked please?

Who would i need to speak to resolve this issue, It is convenient to pick up a card for my phone while i do my  shopping.

Community Support

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231.3K Messages

7 years ago

Salutations @stephevbc1!

 

Thank you for bringing your questions about your GoPhone refill cards to my attention. I will be delighted to assist you with this matter.

 

I wouldn’t be able to tell you why the Sam’s Club you go to is not carrying the cards you desire; however, I will be able to tell you where to find them. Our store locator tool will help you find the store nearest you using your zip code. I found quite a few stores in your vicinity.

 

You can also find them online if it would be more convenient for you. All you have to do is go to AT&T for GoPhones. Please scroll down on this page, and select shop refills.

 

I hope this was helpful and informative. Thank you for letting me assist you, and please have a wonderful rest of your day! If you have any other questions, we are always here to help!

 

Cesar, AT&T Community Specialist

Contributor

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3 Messages

7 years ago

Who at att is responsible for sending the cards to sams club, that is who I would like to reach.

I already know of many places to get it, thank you for reminding me, however, this does not solve

the issue. When will sams club be restocked? and who will do it? that is the question.the only question.

I would think that this att forum would easilly have access to the people, or person who is responsible

for sending those orange cards to Sams Club. Thus the issue is not resolved.

And I wish it would be. Thank you.

 

ACE - Sage

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117K Messages

7 years ago

@stephenvbc1   I suspect you need to ask at Sam's club.  They are responsible for ordering and stocking.

 

Contributor

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3 Messages

7 years ago

I have , thanks for your suggestion,the best way to solve an issue is work
both sides

ACE - Sage

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117K Messages

7 years ago

Sounds like a plan!  

 

Professor

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3.2K Messages

7 years ago

If the store doesn't order more merchandise, the distributor or distribution center isn't gong to send it.

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