Contributor
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1 Message
Text message is not working for one number that it has worked for for the past 6 months it just stop
Text message will not work to the number [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.] that number is through Straight Talk we have talked on text message for 6 months and it just cut off on us a few days ago and now we can't talk to each other on text messaging her phone will receive nothing for my phone but I get messages from her phone
ATTHelp
Community Support
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231.5K Messages
7 years ago
Hey @Andrew.ball1,
Good morning. Thank you for posting this to the Community Forums! I can see how not being able to send a text to your friend is concerning, I will be happy to assist!
We have a great tool available called Troubleshoot and Resolve, once you are on this page please click on Change Device and select your make and model. The issue will be Messaging.
Has anything changed recently? Has either of you changed plans or upgraded your devices recently? Please text the number “151” with the message “test” this will confirm your text messaging feature is on.
I look forward to your response!
Daniel, AT&T Community Specialist
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