Stranded abroad

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Stranded abroad

While I was in USA I got a SIM card for my iPhone 5 and got a 60$/month plan. I came home for the summer and stopped paying the mensual cuotas becuase I was told I would be able to charge it again after 4 months. Now I have just tried to put money in it but I do not seem able to receive the confirmation message and I don't know if it has to do with me being outside USA or with the number having expired. Also, I can't fid a way to contact AT&T directly. Please help!

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Community Manager

Re: Stranded abroad

 

Hi @mariadeandresm 

 

You are correct, you can't get messages outside of US because there is no international roaming. Please send us a private message by clicking here and our team will be happy to help. Please include your full name, phone number, account number and the best time you can be reached.

 

Thank you,

Dmitriy


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