Rollover minutes on new Gophone plans?

Tutor

Rollover minutes on new Gophone plans?

Hi there,

 

I have had a gophone plan for a few years now, and have been very happy with it.  The main attraction, for me, is the rollover minutes, as there are some months when I hardly use the service.  I received an e-mail last month from AT&T, telling me about the new, cheaper plans.  Do these new plans include rollover minutes?  Presumably not, since the e-mail doesn't mention anything about them.  I went to the At&T website, and can't find anything about it.  Does anyone know the answer?  Thanks.

Message 1 of 14 (15,111 Views)
Master

Re: Rollover minutes on new Gophone plans?

Which plan are you currently on?

The new $25 250 minute plan with unlimited messaging does not include rollover minutes that were unused. However, remaining account balance will roll over to the next month.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 2 of 14 (15,102 Views)
Tutor

Re: Rollover minutes on new Gophone plans?

I am currently on a $29.99 plan for 200 minutes per month, have had it for about 5-6 years now.  I called 611 as I was thinking about the new $25 plan with 250 minutes and unlimited texts.  The woman I spoke to told me that any balance on the new plan would not roll over to the next month, and the AT&T website does not even mention it.  Thanks for any extra info you can provide.

Message 3 of 14 (15,097 Views)
Master

Re: Rollover minutes on new Gophone plans?

Alright. You must be a Pick-Your-Plan prepaid customer, then. I think switching to the new $25 plan would be more cost effective for you, too.

Now, it may be different for pay-by-the-month plans ($25/$50), but any extra money in your account should roll over to the next month. The woman you spoke with may or may not have been correct. I am fairly sure that extra money would carry over.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 4 of 14 (15,085 Views)
Highlighted
Master

Re: Rollover minutes on new Gophone plans?

Be careful about converting from a PYP plan to a regular GoPhone plan - the regular GoPhone service generally doe not provide for roaming coverage, while PYP customers traditionally had access to at&t's full network. You may find yourself without network access in areas where you are accustomed to having coverage; and as the PYP plans have been terminated, you likely would not be allowed to return to a PYP plan.

But outside of that, any existing account funds would be carried forward to the next month. You would not receive rollover of the unused allotment from your 250 minutes with the $25/month PayGo plan.
                                                                                                                         =^..^=
There must be a happy medium somewhere between being totally informed and blissfully unaware.

     - Doug Larson

Message 5 of 14 (15,084 Views)
Tutor
Solution
Accepted by topic author amheatley
‎09-30-2015 1:39 AM

Re: Rollover minutes on new Gophone plans?

Thanks for your advice.  I have decided to stick with Pick your Plan for now, especially with the holidays coming up, and all the travelling I will be doing.  The roaming coverage with PYP is very good, you are right.  Maybe I'll re-think this after the holidays.  Thanks again, all.

Message 6 of 14 (15,055 Views)
Master

Re: Rollover minutes on new Gophone plans?

You're welcome.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 7 of 14 (15,045 Views)
Contributor

Re: Rollover minutes on new Gophone plans?

Man SadI am confused..the new $25 250 mins and unlimited messaging does not include roll over minutes that were unused..and THEN remaining account  balance will roll over to next month???? I thought no roll over??? Please explain..coz I am thinking of getting this plan...thanks

Message 8 of 14 (14,990 Views)
Master

Re: Rollover minutes on new Gophone plans?

Unused voice minutes out of the 250 allotted minutes will not roll over to the next month, depending on if you have all 250 left. Your account balance will, however, which is very nice. So if you had, say, $5.00 in your account left over, it would carry over to the next month.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 9 of 14 (14,984 Views)
Contributor

Re: Rollover minutes on new Gophone plans?

Thanks!!! A lot!!! I think I will get this!!!! i do not talk alot on my cellphone!!!!

Message 10 of 14 (14,961 Views)
Master

Re: Rollover minutes on new Gophone plans?

Neither do I. Smiley Tongue

You're welcome.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 11 of 14 (14,512 Views)
Scholar

Re: Rollover minutes on new Gophone plans?

[ Edited ]

Gwapo2 wrote:

Thanks!!! A lot!!! I think I will get this!!!! i do not talk alot on my cellphone!!!!


How much do you talk and text? The $25 plan gives you 250 minutes talk and unlimited text. If you don't use either, you might be better off with Pay As You Go instead ($0.10/minute) which costs basically the same per minute as the $25/250 minute plan. For example, if you only use around 50 minutes and 1000 messages in a month, you only need to spend $15 per month ($5 for calls + $10/1000 messaging feature package).

Message 12 of 14 (14,508 Views)
Contributor

Re: Charges for talking on weekends during day time

Hi,

 

I am using AT&T  $25 pre paid plan. When i purchased this plan, the store guy told me that at&T to at&t calling is free.

but now when i  call AT&T number friends during day time, my minutes are getting reduced.

Can you please let me know whether AT&T to AT&T is free only during night after 9PM or morning also 

Message 13 of 14 (14,392 Views)
Scholar

Re: Charges for talking on weekends during day time


swethay wrote:

Hi,

 

I am using AT&T  $25 pre paid plan. When i purchased this plan, the store guy told me that at&T to at&t calling is free.

but now when i  call AT&T number friends during day time, my minutes are getting reduced.

Can you please let me know whether AT&T to AT&T is free only during night after 9PM or morning also 


The only plan that offers free AT&T mobile to mobile calling is the now defunct $1/day plan. None of the new prepaid plans (aside from the $50 unlimited) gives you free AT&T mobile to mobile. Doesn't matter what time of the day you call.

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